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Create a trusting experience

Posted: July 19, 2016-Likes: 0-Comments: 0-Categories: Culture, Design

Here’s something I’ve noticed about public transport in Melbourne, versus Tokyo. The first photo is of Flinders St. station, here in Melbourne. Our public transport ticketing gates are shut at all times. You have to swipe your ticket to get through them. This feels like an untrusted experience. It gives the message that “You can’t be trusted, until you […]

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Jedi Principles of UI Animation

Posted: July 9, 2016-Likes: 0-Comments: 0-Categories: Social

  Why, when, and how to use animation in your UI, what UX Choreography is, and what all of this has to do with Star Wars. Adaptive Path’s excellent Jedi Principles of UI Animation

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Tobias Frere-Jones: Break Things Deliberately

Posted: July 9, 2016-Likes: 0-Comments: 0-Categories: Creativity, Design

Break things down and then walk into the mess with all of your senses turned up. Then, and only then, will you find something amazing in all of the wreckage. This was a great 20 minute talk on creativity by legendary Type Designer, Tobias Frere-Jones. Tobias Frere-Jones: Break Things Deliberately – 99U

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The difference between IA, sitemaps, and navigation

Posted: July 9, 2016-Likes: 0-Comments: 0-Categories: Social

In short: The information architecture (IA) defines the overarching structure and relationship between all areas of a site (or multiple sites) and informs the sitemap; the sitemap lists all the (labelled) pages in entirety and shows hierarchy, structure and often page goals and content/functionality that happens to be on that particular page; and finally, the […]

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Intercom on Jobs-to-be-Done

Posted: June 30, 2016-Likes: 0-Comments: 0-Categories: User Experience, Web, Work

In recent years, I’ve been really interested in the “Jobs-to-be-Done” framework, that helps you to understand the real ‘job’ customers are using your product for. Intercom have launched a great primer on the topic. I urge you to read it. Source: Intercom on Jobs-to-be-Done

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Online Checkout – IRL

Posted: June 17, 2016-Likes: 0-Comments: 0-Categories: User Experience

An oldie but a goodie.

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The Long Slow Death of Twitter

Posted: March 10, 2016-Likes: 0-Comments: 0-Categories: Web

I think this comic by Brad Colbow sums it up rather nicely:

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It’s not you. Bad doors are everywhere.

Posted: February 27, 2016-Likes: 0-Comments: 0-Categories: Design, User Experience

This video, from Vox media and 99% Invisible is all that encapsulates why I love what I do: User centred design.

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How we make complex tasks feel simple

Posted: February 25, 2016-Likes: 0-Comments: 0-Categories: User Experience

Enjoyed this post from Gosquared on reducing complexity, through a well-considered design process: Product design — How we make complex tasks feel simple - GoSquared Blog

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