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Intercom on Jobs-to-be-Done

Posted: June 30, 2016-Likes: 0-Comments: 0-Categories: User Experience, Web, Work

In recent years, I’ve been really interested in the “Jobs-to-be-Done” framework, that helps you to understand the real ‘job’ customers are using your product for. Intercom have launched a great primer on the topic. I urge you to read it. Source: Intercom on Jobs-to-be-Done

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Stuff No One Told Me

Posted: November 6, 2014-Likes: 0-Comments: 0-Categories: Work

Via Stuff No One Told Me.

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