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Category: User Experience

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Intercom on Jobs-to-be-Done

Posted: June 30, 2016-Likes: 0-Comments: 0-Categories: User Experience, Web, Work

In recent years, I’ve been really interested in the “Jobs-to-be-Done” framework, that helps you to understand the real ‘job’ customers are using your product for. Intercom have launched a great primer on the topic. I urge you to read it. Source: Intercom on Jobs-to-be-Done

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Online Checkout – IRL

Posted: June 17, 2016-Likes: 0-Comments: 0-Categories: User Experience

An oldie but a goodie.

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It’s not you. Bad doors are everywhere.

Posted: February 27, 2016-Likes: 0-Comments: 0-Categories: Design, User Experience

This video, from Vox media and 99% Invisible is all that encapsulates why I love what I do: User centred design.

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How we make complex tasks feel simple

Posted: February 25, 2016-Likes: 0-Comments: 0-Categories: User Experience

Enjoyed this post from Gosquared on reducing complexity, through a well-considered design process: Product design — How we make complex tasks feel simple - GoSquared Blog

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Meet Clever Kash

Posted: November 30, 2015-Likes: 0-Comments: 0-Categories: Delight, Marketing, User Experience

I’m terribly fond of this Cashless Moneybox concept from ASB Bank in New Zealand.

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You got mail

Posted: March 15, 2015-Likes: 0-Comments: 0-Categories: Culture, User Experience, Web

Digitals from Chris Crutchfield – This is what happens when the notifications take over.

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The Shape of Stories

Posted: March 7, 2015-Likes: 0-Comments: 0-Categories: Culture, Design, User Experience

“The fundamental idea is that stories have shapes which can be drawn on graph paper, and that the shape of a given society’s stories is at least as interesting as the shape of its pots or spearheads.” Kurt Vonnegut I stumbled across “The Shape of Stories”, a rejected thesis idea by Kurt Vonnegut that illustrates […]

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Making the Switch to Android

Posted: January 25, 2015-Likes: 0-Comments: 0-Categories: Me, User Experience

Belated Happy New Year all. This year, I’ve started things differently, as I’ve decided to switch to an Android phone after many years of using an iPhone. I bought my new phone around four weeks ago, so I thought I’d write about my experiences as an iphone loyalist jumping to the other side. Why the switch? Why am […]

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Quarter Inch Holes

Posted: October 29, 2014-Likes: 0-Comments: 0-Categories: User Experience
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