About Ben

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I’m a passionate user experience designer, product strategist, and team lead.

I have over 11 years experience in UX, product and digital roles, and have helped improve the experiences of a wide range of online projects and products.

I’m currently working as a Senior UX Designer with ANZ Bank in Melbourne, Australia.

CX Team Lead

I manage a team of UX / UI designers, over multiple agile / scrum streams.

UX and Interaction Design

I specialise in designing simple and engaging interfaces. I use Sketch, Axure, Invision and Photoshop, to name a few.

Product & Experience Strategy

I’m experienced in creating a strategy and vision for both small and large products.

Design System Thinking

I’ve helped build re-usable pattern libraries and atomic design systems.

Onboarding experiences

I’m passionate about creating a great first impression for your customer.

Journey Mapping

I’ve worked on customer journey and experience maps to document the end-to-end experience.

Minimum Delightful Product

I’m all for a lean and fast launch, but not at the expense of quality, usability and customer delight.

Lean User Research

Qual or Quant, I’m a big fan of using research that enables quick decision making.