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Daily Archives: July 19, 2016

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Create a trusting experience

Posted: July 19, 2016-Likes: 0-Comments: 0-Categories: Culture, Design

Here’s something I’ve noticed about public transport in Melbourne, versus Tokyo. The first photo is of Flinders St. station, here in Melbourne. Our public transport ticketing gates are shut at all times. You have to swipe your ticket to get through them. This feels like an untrusted experience. It gives the message that “You can’t be trusted, until you […]

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